Afreximbank released an international RFP for improving its performance management culture and system. BSWA submitted a technical proposal recommending the adoption of balanced scorecard by the multilateral organization, as well as financial proposal, on the basis of which we were chosen as the preferred consultant.

• Review and documentation of Strategic Management Processes (Sept 2020)
• Working with the in-house Performance Improvement Lever (PIL) members, we reviewed the existing strategic plan IV and migrated it to a balanced scorecard with all the strategic elements clearly defined and documented.
• Worked with all 19 departments and units in the organization to develop their respective scorecards which were presented for validation to senior management
• Developed team/individual scorecards and review of the existing technology environment for suitability for performance analysis and reporting under a balanced scorecard system
• Afreximbank, though operates as a commercial self-sustaining organization, it is owned by African member countries with a developmental /social mandate.

Subsequently, we were contracted to install and implement Spider Impact® by Spider Strategies® performance information system

• Installed Spider Impact by Spider Strategies assisted with uploading of data and trained performance analysts and others on the software

BSWA continued to give support by training new managers as and when recruited, assisted with the review and finalization of migration into Balanced Scorecard of Plan 5, Impact 2021: Africa Transformed (Tier 1) and, Tier 2 scorecards for 2017 and the integration of Spider Impact by Spider Strategies with the staff evaluation software, SuccessFactor.