Continental Reinsurance, a pan-African reinsurance company headquartered in Lagos, has a documented strategic plan based on balanced scorecard framework but required that this be professionally reviewed and cascaded down the organization. BSWA was invited to review the strategy and to guide the alignment of all the organization around the strategy.

• Conducted online Executive BSC workshop attended by senior management to refresh BSC knowledge and set the stage for smooth engagement
• Review and revalidation of the enterprise strategy
• Cascading of the enterprise strategy to 9 Departments and 7 Regional Offices/Subsidiaries in Africa

Training of Heads of Department and other appraisers on the development of individual SMART objective scorecards and review of developed scorecards for quality assurance