NDIC contracted BSWA as Spider Strategies Inc reseller for automation of the Corporation’s Balanced Scorecard System to facilitate performance reporting and analysis. BSWA was also engaged to run in-house training programs on PuMP Performance Measurement Blueprint and Professional Balanced Scorecard Certification.

• Ensured the hardware requirements were in place
• Liaised with Spider Strategies and facilitated installation of QuickScore and Spider CONNECT on the Corporation’s server and performed user acceptance testing
• Conducted the training for in-house system administrators
• Assisted with building sample balanced scorecard structures in QuickScore (now Spider Impact)
• Ran in-company PuMP program for 14 executives (Nov 2018) and

Balanced Scorecard Professional Certification boot camp for 16 executives (Oct 2018 and Sept/Oct 2021)