Wema Bank Plc. had problems with the use of balanced scorecard as strategic performance management system and invited BSWA to assist in resolving them.

After discussion with executive management, we developed customized workshops to resolve the problems and facilitated series of the workshops to educate executive management, management and other leaders on the resolution approaches; about 100 staff members attended the different workshop series; assisted in fine-tuning the enterprise scorecard and Tier 2 scorecards for 27 Departments and deployed Tier 3 electronic cascading tool to facilitate development of individual objective scorecards by managers for their reports.

The bank’s CEO, Mr. Segun Oloketuyi had this to say “I have worked in different institutions that used BSC in the last 13 years but this course for the first time has given me a good understanding of this great performance measurement tool”.